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Real stories from businesses that scaled their customer operations with Visupport's multilingual call center services.
Real Estate
Milan, Italy
"Visupport became a seamless extension of our sales team. Our agents now focus entirely on closing, not chasing leads."
— Marco Ferretti, Sales Director
PropItalia was losing qualified leads because their in-house team couldn't handle call volume during peak hours, resulting in missed follow-ups and lost sales.
Visupport deployed a dedicated bilingual (Italian/English) team handling inbound inquiries and scheduling viewings 5 days a week. CRM integration ensured zero data loss.
+42%
Qualified appointments booked
< 45s
Average answer time
3x
Lead conversion increase
Healthcare
Rome, Italy
"Our patients finally feel heard. The multilingual support has been a game changer for our international clientele."
— Dr. Sofia Bianchi, Operations Manager
A multi-location clinic network was struggling with missed patient calls and appointment cancellations, impacting revenue and patient satisfaction scores.
A multilingual support team (Italian, German, English) was trained on clinic protocols, handling bookings, reminders, and urgent triage calls Monday to Friday.
–38%
No-show rate reduction
98%
Calls answered within SLA
4.8/5
Patient satisfaction score
Air & Water
Germany
"We entered two new markets in under two months. The speed and quality of the Visupport team exceeded our expectations."
— Hans Mueller, CEO
AquaTech needed to expand into Italian and Spanish-speaking markets but lacked native-speaker sales capacity for outbound prospecting.
Visupport ran targeted outbound campaigns in Italian and Spanish, qualifying leads for AquaTech's sales pipeline with scripted discovery calls and data capture.
280
Qualified leads/month
2 new
Markets penetrated
6 weeks
Time to first results
Digital Agency
Spain
"Our clients think Visupport agents are part of our team — that's exactly what we wanted. Professional, warm, and fluent."
— Elena Torres, Founder
GrowthLab's rapid client growth left them unable to deliver consistent account management and client communication, risking churn.
A dedicated Visupport team managed client onboarding calls, monthly check-ins, and inbound support in Spanish and English, acting as the agency's client success arm.
–22%
Client churn reduction
96%
Client retention rate
50+
Clients managed monthly